24Food Österåker

If I could have given 0 stars I would have! This was the worst store experience I have ever had. Me, my boyfriend and my sister (all over 18) drive 30-40 minutes to buy snus early in the morning. We identify ourselves in the app but are still not allowed to shop, we probably try 50 times each, try changing where we stand, the position of the camera and even try to have two go out and one stay. We call customer service several times (their number for urgent questions) without an answer, we end up wasting a whole hour trying to get the snus machine to work. Is this some kind of discrimination because of our height or skin color is the question we asked each other in the car when we heard that others bought snus here. So in total we have spent almost 2.5 hours to come home empty-handed. Have never left a store with this much frustration… Really bad!!! The store also looks rundown and unkempt, you wonder how fresh the goods can be😤

Väldigt dålig butik. Körde 40 minuter för att få kunna köpa snus. Det slutade med att tre av oss stog i 30 minuter och försökte få snus maskinen att fungera. Sälj ej snus om era maskiner ändå inte funkar.

Hade jag kunnat lämna 0 stjärnor hade jag gjort det! Detta var den sämsta butikupplevelsen jag någonsin varit med om. Jag, pojkvännen …