Actic Lamberget
Mycket bra
93 recensioner · 1 källa
Om företaget
Actic Lamberget i Karlstad
Actic Lamberget finns i Karlstad. Företaget har 93 recensioner med ett samlat betyg på 4.2 av 5. Recensioner samlas från Google.
Recensioner
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Byggnaden är stor och ren, men maskinerna är gamla och alla gymmaskiner finns inte. Annars är personalen jättetrevliga, hjälpsamma och har ett trevligt bemötande
I have been a member of Actic Lamberget for many years due to the geographical location but have now chosen to cancel my membership in order to find a new gym to train at. Unfortunately, the facility has deteriorated in several aspects in recent years. For example, they removed the external cleaning as a cost saving and reduced their own staff on site, which was immediately noticeable in the hygiene of the premises. The inadequate cleaning has also been pointed out by a large proportion of members and also confirmed by the staff, but they have still chosen not to do anything about it. If you come in the evening and train, it is basically standardized with urine on the toilet floors and overflowing trash cans. If you train on a weekend with a subsequent red day, all the towels are usually gone and there is no paper anywhere in the gym. They rarely do any heavy cleaning, see attached example pictures. The exercise bikes are not only dirty, but a couple of them also need to be serviced because of how they sound, but that is not something they have chosen to fix. Furthermore, at the turn of the year, a general price increase was made for all members and in connection with that, for some unknown reason, I also lost my 20% discount that I had had from my employer for the past 7 years. I pointed this out to the staff on several occasions, who promised that this would be corrected. But when Actic Lamberget for the third month in a row still withdrew too high an amount from the direct debit, it was the icing on the cake for me, who then chose to terminate my membership. No offers of compensation or explanations as to why they had not been more solution-oriented. I would also not claim that you can defend the neglected maintenance of the facility by saying that the price would instead be better for the customer than at the competitors, because that is not the case.
