BabySam Sickla

Stort tack till Jane som pedagogiskt och lugnt gick igenom alla produkter vi behöver, grym service!

Åkte dit en vardagskväll för att köpa en bilbarnstol. Butiken var, förutom oss, tom på kunder. Trots detta fick vi två gånger hämta personalen (nästintill dra med) för att få hjälp både avseende stolarna men också hur man spänner loss …

Went there on a weekday evening to buy a car seat. The store was empty of customers, except for us. Despite this, we had to fetch the staff twice (almost drag them along) to get help both with the seats and how to unbuckle them. We received quick help both times, after which the staff went back to standing alone behind the computer at the checkout. After carrying the test seat down to the parking lot to test that it works in the car, and then carrying it up to the store, we were informed that there were no more in the store to buy. Why this information was not given before we spent time carrying the seat up and down seems unclear. We were then directed to order ourselves. We received no help with this despite asking. Overall, it felt like the staff would much rather be standing at the computer at the checkout than providing service. It seemed like you as a customer were a nuisance. The store seemed to have no interest at all in selling a car seat for 5,000 SEK. Choose another store when purchasing a car seat, stroller, etc. It is a large purchase and not worth shopping at a place where service is so lacking.