Börje & Söner Rep & Däck i Borlänge

Superbra och snabb service och trevligt bemötande! 😁 Jättenöjd med omläggning av däck! …

I had a very poor experience with ABS Wheels, mainly due to their return policy and how it is handled. I initially ordered four tires as a Christmas gift from my stepdad. After receiving them, he regretted the choice and wanted Michelin tires instead. I therefore decided to return the original tires and ordered the new ones he wanted. Only after this did I find out that ABS Wheels charges 300 SEK per tire for returns — a total of 1,200 SEK, which is close to half the value of the tires themselves. This information was not clear or obvious at the time of purchase. To avoid the return fee, I personally drove the unused tires to the store. Unfortunately, I was told that returns must still be sent back to the supplier, and that the same fee applies regardless. In other words, returning them in person made no difference at all — I would be charged anyway. While I understand that companies may have handling costs, this fee feels unreasonable and poorly communicated. The lack of flexibility and transparency left me feeling frustrated and misled as a customer. Because of this experience, I would think twice before ordering from ABS Wheels again and strongly recommend that others carefully read (and question) the return terms before purchasing.

Extremely good support & fast response, prices & information on all products are in order. Thank you ABS Wheels, you're doing a great job!