Bra Liv Rosenhälsan vårdcentral

Den 1 april 2026, utan tidsbokning eller ens registrering, åkte jag till Bra Liv Rosenhälsen Vårdcentrum för första gången eftersom min hjärtmedicin från Turkiet hade tagit slut dagen innan. Jag är 59 år gammal, SFI-student och nyligen …

On April 1nd, 2026, without an appointment or even registration, I went to Bra Liv Rosenhälsen Vårdcentruma for the first time because my heart medication from Türkiye had run out the day before. I am 59 years old, an SFI student, and recently arrived in Sweden. My English is between A2 and B1. At exactly 12:00, I gave the original and English translation of my epicrisis report and prescription to the lady at the reception. She spoke to a nurse on the phone. I was told to come back at 1:00 PM. When I returned, I managed to explain my problem to the nurse in my broken Swedish and English. My medication ran out on Tuesday, and I went on Wednesday. There was no translator. My only chance to express myself well and correctly in such an important matter as health was my native language, Turkish. The nurse told me to wait a little. Five minutes later, she came to me and took me to another nurse. It was 1:30 PM. They told me Dr. Maria would examine me at 2:00 PM. At 2:00 PM, Dr. Maria and her assistant, with the help of a translator on the phone, obtained all the necessary information. They performed a detailed examination. After an ECG and blood pressure measurement, I went to the laboratory. It was around 3:00 PM when I received my medication. Dr. Maria, her assistant, the nurses, and all the staff were wonderful. This was my first time receiving service at a healthcare facility in Sweden. I would like to thank Dr. Maria and everyone who helped me. I was already fascinated by Sweden, and my admiration has only grown. I love Sweden and the Swedish people. Happy Easter.

Poor treatment and lack of competence and misjudgment. The doctor showed neither empathy nor professional responsibility and did not take blood tests despite repeated visits, which led to serious deterioration, an emergency visit to Ryhov, antibiotic treatments and surgery. Completely unacceptable behavior, the case has been reported and we will change healthcare centers. I would like to add that at the emergency department they took blood tests immediately and took the pain and swelling seriously. One of the doctors at the emergency department literally said that it was a good thing we came there. Rosenhälsan's lack of competence also caused an increased load on the emergency department and the orthopedic clinic.