Bravida

Se över era fakturor! Vi fick en faktura som Betalningspåminnelse. Hur ska vi veta förfallodatum när vi inte ens fått en faktura först? I betalnings påminnelsen kunde vi inte utröna vad fakturan gällde. Vi har betalt för jobbet och undrar …

I have booked an appointment to fix several things in the restaurant, the technician has come for the first time to examine the machines and when he said that it is not possible to examine them while they are on even though there is no need to turn anything off but still he said that he needs to come back another day and then everything should be off, so he came the second day and started examining them but he was very curious and has examined a different stove than the one that is to be fixed and then he got his hand burned. He stopped and said that we can come another day and it has taken several weeks while we waited, sent them an SMS and then he replied that he is on holiday and there may be someone else who can check but we did not get any help at all until he came back from holiday and called me then and said now we have received the goods that need to be replaced and will come by tomorrow to fix them. When he arrived then he knew that the goods that he had ordered were wrong. And then I told him that now we have to cancel everything and will contact another company that can. Contacted Treator and they came and fixed everything within two days. Bravida has sent an invoice for 5400 SEK instead of contacting us and apologizing. They called yesterday and tried to explain what happened and that they sent an ignorant technician and waited for about two months without getting the right help. Magnus was cooperative and said that I will check with the technician and get back to you but no answer until now. Absolutely do not recommend even if it is free.

Har bokat en tid för att fixa flera saker i restaurangen, tekniken har kommit för första gången för att undersöka maskinerna och då han sa att det går inte och undersöka de medan de är på trots att det behövs inte stänga av något men ändå …