Cityterapeuterna Sverige

Bland de absolut bästa behandlingarna jag fått i mitt liv, måste få ge terapeuten extremt med beröm, den var lyhörd och vågar faktiskt ta i. Utöver det var övrig person väldigt trevligt och hjälpsam!

Bra jobbat Thomas, du är stjärna 🌟🌟🌟🌟🌟 …

Let’s start with the positive: booking the appointment was easy, and the space itself felt clean and fresh. Initially, my experience was disappointing. The massage didn’t feel right, and two days later my back actually felt worse. During the session I asked for more pressure, but she said she was scared to add it. It was frustrating to ask for something and feel like it wasn’t taken into account. Looking back, I should have noticed the red flag at the beginning — she never asked about my preferences, problem areas, or what I wanted to focus on. However, after I posted my review, the team reached out to me directly. They took the time to call, listen to what had gone wrong, and understand my experience. They then invited me to come back and made sure I received the massage I had originally hoped for. I really appreciated that they took the time to make things right. It showed genuine customer service and a willingness to listen and improve. Tack Åsa