Elaway Charging

Hopeless to get hold of for support both by phone and email. I have tried on at least 5 different occasions and never got an answer to my questions

Hopplösa att få tag på för support både för telefon och mail. Jag har försökt vid minst 5 olika tillfällen och aldrig fått svar på mina frågor

My journey with Elaway started on August 10, 2025 by booking a charging point. Now December 24 and no working charging point installed. The excuses and explanations have been many. Customer service is of no great use and you usually only get empty promises. Now I'm pinning my hope on being able to charge my car in 2026. I don't know whether to beg or cry for a long time.... It's now January 23, 2026 and still no working charging point. I've taken time off work 3 times to meet with installers who can't get the charging point's WiFi up and running. This is an expensive story. It's now January 31 and no solution in sight. The problem could have been easily fixed by replacing the router for 1800 SEK, so my charging point would have been installed several months ago. Now it's February 8, 2026 and still no working charging point that I'm paying for. We'll see how the matter progresses, I'll keep this review alive and updated until the matter is resolved.