Europcar Visby Flygplats

Friskrivning: Undvik Europcar, eftersom de kan ta ut extra betalt, säkerligen av bedrägliga skäl, lova fel saker och inte erbjuda någon kundtjänst för att lösa sina problem. …

Disclaimer: Avoid Europcar, since they may charge extra, for certainly scammy reasons, promise wrong things and do not offer any customer service solving their problems. Everything was fine when we were there. However, months later I received an invoice to pay additional money for "after hours". Because they kinda forgot to charge it when we signed few min late even though arrived (on time!) because the customer before us was slow. The invoice came from non-local Europcar and said we'd need to pay in foreign currency on the day the mail arrived. Beside the ridiculous reasoning, that's not even possible. Impossible to reach someone at the customer service being responsible for it, after weeks of writing Mails and calls, where I was promised they'll solve the problem, I receive another post-mail from Inkasso. Apparently, all promised solutions did not solve anything, and internally they can't solve their own problems..

En riktigt trevlig liten flygplats; allt är lätt att nå till fots. Europcar har välskötta bilar, och den anställde var mycket hjälpsam och lätt att ha att göra med.