Gotlandssmycken

Köpte mitt älskade halsband här! Så fina hantverk, otroligt unika smycken och supertrevlig personal! Är så himla nöjd!!

Mycket knepigt kundbemötande. Min vän var tydligt osäker inför köp av smycke, som expediten påpekade och var väl medveten om, trots det upplyste ingen om villkor för ånger/returrätt. Dagen efter ville vännen lämna tillbaka de smycken hon …

Very tricky customer service. My friend was clearly unsure about buying jewelry, which the clerk pointed out and was well aware of, despite that no one informed about the conditions for cancellation/return rights. The next day, the friend wanted to return the jewelry she had bought. Then she found out that it was not possible to return it and get the money back. It doesn't feel fun to use the gift card that was given as compensation either, since it was also doubtful whether it could be used in the webshop.