Handelsbanken Sisjön

Dålig erfarenhet. Trots att jag har en lön på över 5 % i landet blev jag avskedad utan anledning för att få ett byggnadslån. Lyckades få många erbjudanden från andra banker. Kände mig diskriminerad eftersom jag inte kan se några andra förmildrande omständigheter. Utlänningar verkar hålla sig borta.

Vi fick ett otroligt otrevligt bemötande. Vi kom för att diskutera byggnadskreditiv men kvinnan vid disken gav oss syrliga svar, som till exempel "sådant kan ni inte bara få på dagen", Det fattar vi ju såklart,men vi är ju där för att …

We were treated incredibly rudely. We came to discuss a building credit but the woman at the counter gave us sour answers, such as "you can't just get that on the spot". We understand that of course, but we are there to start the process. When I explain that we just want to start the process and that we already have a mortgage loan promise but that we want to discuss possibilities for a building credit, she says that we can only get help by phone. I verified the phone number with the woman but when we then called the one we had written down, we get an auto-answer that the number has been disconnected. I wonder if the treatment might have something to do with our age, or maybe it was because one of us is of foreign origin because I really can't think of a reason why you don't want us as a customer when all the woman knows about us is how we look (otherwise we are very clean normal people). In any case, we have never been treated so poorly by a bank in our entire lives. Sad, because when we had a phone meeting a few weeks before, the person we spoke to was as nice as could be. Too bad for Handelsbanken, we suppose, considering that both Nordea and Swedbank welcomed us with open arms and we have got the process rolling. Don't go here.