Handkirurgimottagning Malmö

Blev opererad 2/4 i handen och måste berömma all denna fantastiska, duktiga personal jag mötte här. Alla på plan 6 och sen plan 5(vårdavd) både dag o nattpersonal så vänliga o omtänksamma. Extra tack till Dr Borgström som gjorde ett mkt bra jobb.Har besökt plan 1 o 4 även fått trevligt bemötande där.

This is without a doubt the worst treatment I have ever experienced in healthcare. My wife had an appointment for hand surgery. The appointment stated that the visit would take approximately two hours. Since we have a four-month-old baby, who is very dependent on his mother, we were unsure whether we would be able to complete the visit at all, but chose to trust the information given. Once there, neither I nor our child were allowed to go inside the first door. The staff who welcomed us also confirmed once again that the visit was estimated to take approximately two hours. After 1 hour and 50 minutes, my wife had been sitting all alone in a waiting room without anyone informing her of the delay, or even checking on her well-being. When she was finally allowed to come in and ask how much time was left, considering our baby had been without his mother for significantly longer than was reasonable, she was told that she could expect at least two more hours. At least two staff members were fully aware that we had a small baby. To not provide any information, options or the opportunity to reschedule despite this knowledge is completely unacceptable. When care, through a lack of communication and planning, places an infant in a situation of serious stress and insecurity, it raises questions about how the child's best interests are actually being taken into account. This is not just about poor service, but about a treatment that risks having serious consequences for both children and parents.

Detta är utan tvekan det sämsta bemötande jag någonsin varit med om inom vården. …