HomeMaid Älmhult - Hemstäd, flyttstäd & fönsterputs

Jag har haft Homemaid i närmare två år. Storstäder i början var bra. För övrigt håller jag med den som skrev att de inte gör det jobb de skall, enligt avtalet. De har aldrig torkat fönsterbleck, inte …

I have had Homemaid for almost two years. In the beginning, big cities were good. I also agree with the person who wrote that they do not do the job they are supposed to do, according to the contract. They have never wiped window sills, emptied garbage cans or scrubbed garbage cans, wiped picture frames and several times they have skipped over the desk. Vacuuming is only done in the middle of the floors and not even under bread rolls, which do not need to be moved. The floors are not washed properly but are walked over with a good mop. We have pointed this out several times. Once no one came at all when we booked an appointment and no one heard back either. When we called indignantly, because we had been waiting for them at home, they said they could send someone in the afternoon instead. As if it does not matter what time you booked and that you have other things to do. We stay home when they are with us because things have disappeared and we had a key to them, with a code in a locker for them before. We could never prove who stole from us and chose not to report it to the police but instead to stay home so we could see what happened. This summer they were short of staff and we decided, as suggested by them, to take a three-month break and this would not entail any costs for us. Then a bill comes anyway, for 176 kronor. I got angry and called and this bill was to be removed because it had been a mistake. Then another email comes where they wonder what I want to do with 1 hour I have in the hour bank. The thing is that I have 4 hours there, which I had to save when our booked cleaner was suddenly busy and could not come at the agreed time. I had to call again and my four hours were finally confirmed. Now another bill came, again for 176 kronor😡 I emailed about it and no one answered for several days. When I called, no one answered even though I called 4-5 times. When we called from another number, they answered right away. They thought we were rude. How strange. So this is far from okay

Jag är jätte nöjd med fönsterputs och det var proffesionellt gjort. Jag har också rekommenderat era tjänster till andra.