INGO

Jag fick 1 400,05 kronor dragna från mitt kort som en "auktoriseringsavgift", men sedan avvisade automaten mitt kort och jag kunde inte tanka. Jag är från utlandet och förstod inte varför pengarna drogs från mitt kort utan …

I was deducted 1 400,05 from my card as an “authorization fee” but then the machine declined my card, and I was unable to fill petrol. I am from abroad and didn’t understand why my card was deducted that money without getting any petrol. Called the customer support and the customer support officer explained and suggested trying it again. Unwilling to be deducted 1400 more for no petrol I went to the nearest petrol station where everything worked out well. If I could I’d give 0.5/5 stars; only upside is that the customer support was reachable (but not helpful nor empathetic) Wouldn’t suggest this petrol bank for foreigners with a foreign card and rental car. Still waiting for the refund to my card.

Okej