Kulturama

My 13 year old enrolled in guitar lessons and while the teacher Albin was solid, the organization itself was terrible. They don’t allow any rescheduling of lessons even with a week’s notice, so you pay full price for all those situations. They take days and sometimes weeks to respond to inquiries and if you forget a payment it goes to the inkasso debt collection immediately with no reminder or warning. And no willingness to listen or change just automaton responses. Music school should be about inclusion, flexibility and a supportive environment, not this profit-driven rigidity that discourages the kids and their families. So strange as my other experiences in Sweden were quite the opposite, where it is student first and profit second.

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