Lawline

a big disappointment when it comes to legal help. They charge extremely high amounts, often more expensive than regular law firms. For their "express service" of 995 SEK, I only got a generic answer that a law student could have googled. The contracts are unclear from the start, and after I sent feedback about a lost case, an unexpected extra invoice came, even though I had already paid for the material. Communication is terrible: hard to reach, no clear answers and no follow-up. Waste of time and money

en stor besvikelse när det gäller juridisk hjälp. De debiterar extremt höga summor, ofta dyrare än vanliga advokatfirmor För deras "express-tjänst" på 995 kr fick jag bara ett generiskt svar som en juridikstuderande kunde ha googlat fram …

I have had a very bad experience with Lawline. During the course of the case, they have: Several times sent incorrect invoices and invoiced for costs that do not correspond to the work performed. Lacked basic control over previous agreements and instructions, the flow of information internally is chaotic. Constantly used new case managers, without these having experience or insight into the case. Showed extremely poor communication: often no answers to questions or incomplete answers. Appeared to be focused solely on revenue, without regard for customer satisfaction or ethical guidelines. In summary, I experience Lawline as unprofessional, unethical and completely uninterested in delivering a serious legal service. I strongly advise against hiring them.