MECA Bilservice Luleå / K L Bil & Motor i Luleå

Fruktansvärt dåligt besök, skulle aldrig rekommendera dessa om du ska göra något mer än att fylla luft i däcken. Här kommer min historia: Jag lämnade in min bil för byte av växellådsolja i en BMW för några månader …

Terribly bad visit, would never recommend them if you are going to do anything more than fill the tires. Here is my story: I brought my car in for a gearbox oil change in a BMW a few months ago. Before the work I asked the staff if they had the right instructions for the work, as the gearbox is sensitive to the wrong amount of oil and procedure. The staff replied that they have instructions that they get from their system.. OK I think. After the work was finished I asked how the work went but he could not answer specifically how, only said that it used 3.5L of oil. When changing the oil on a ZF it usually uses more, and I pointed this out but noticed that they thought I was a difficult customer. The last thing he said was "We would never let a car leave here with too little oil". Funny. Now that it has gotten colder I noticed that the car had a tendency to slip in the gears and shift hard. During the coldest period, I finally couldn't put it in D and R, so the car was stationary until the oil warmed up. I called and booked a troubleshooting, but didn't have time to wait weeks so I decided to jack up the car myself and double check the level... I then discovered that the entire !!1.4L OIL!! was missing from the gearbox, so it was filled far too little when changing. I've been driving with too little oil for a very long time. I immediately made a physical visit and asked the gentleman at the counter if he had paid for this oil change himself. I was told that it was my fault and that "I should have noticed right away that there was too little oil". They were supposed to call back at least but didn't get a call. Pepper pepper, if you care about your car, go to a workshop that cares.

Professionell, vänlig personal och service av högsta kvalitet.