MECA Bilservice Robertfors / Sikeå Bil & Rep

Jag är jättenöjd. Smidigt och snabbt

Vart rekommenderad att lämna in våra bilar här då dom ska vara bra och pålitliga att ha med att göra, våra erfarenheter med den här verkstaden har dock lämnat en väldigt dålig eftersmak flertalet gånger. …

We were recommended to leave our cars here as they are supposed to be good and reliable to deal with, however, our experiences with this workshop have left a very bad aftertaste several times. From the lack of communication and tricky from both reception and workshop, difficult to get hold of, basically never keeping agreed times, whining about their work that we as customers should listen to, to the agreed work not being done correctly or not being done because it was then claimed to have been done, despite physical evidence in the form of unused spare parts and consequential problems on the car as a result, which they then refused to accept as their own fault, has only made us very uncomfortable, the trust is completely gone and that's just as well, because it explains the anxiety that was felt about having left your car here. There is one old man there specifically who has caused the loss of trust the most, whose word goes before the truth in front of the workshop managers. They have also shown zero response and service mind on occasions where their hassle and delays have affected our work, with loss of income as a consequence. Apparently it belongs and should only be taken by the customer... There are much better workshops than this, that they have such a high rating is a mystery to me, but I assume that is what happens when everyone in the circles of friends and friendships in small towns has to show their support, regardless of how reality looks.....