Mh Alliance

Inköpt service från Let'sdeal. Det var svårt att nå aktören på telefon. När man väl fick tag på de för att boka tid och de fick information om att der rörde sig om Letsdeal hänvisade de direkt till mail där alla uppgifter inklusive Letsdeal …

Purchased service from Let'sdeal. It was difficult to reach the operator by phone. Once we got a hold of them to book an appointment and they were informed that it was Letsdeal, they referred us directly to an email where all the information including the Letsdeal code had to be provided. Emails were answered with delay and it was difficult to find a common time that suited us. We suggested three different times and the company responded with a fourth suggestion. After a lot of email back and forth, incredibly inefficient and ridiculous, we called again. They suggested that we contact Letsdeal and get our money back, which we did. What they didn't tell us, however, was that they had already used the code even though we hadn't serviced the car. So contact with Letsdeal also became difficult when we announced that we had changed our mind. In the end, after further contact with V59, we had to cancel the purchase. After this experience, I advise everyone not to book service there. At least via Letsdeal because their customers are treated differently. The strange thing is that they have chosen to collaborate with Letsdeal themselves and their approach makes no sense at all.

Tack för hjälpen med min cykel!