Östgötaporten

Ett riktigt dåligt företag. När kontraktet väl är påskrivet svarar de knappt alls längre. Man måste ringa tusen gånger innan någon ens svarar och hjälper till. Väldigt dålig service.

⭐️ 1 av 5 Otrevligt och oproffsigt bemötande av Jenny på Victoriahem …

⭐️ 1 of 5 Unpleasant and unprofessional treatment by Jenny at Victoriahem I really want to draw attention to how bad treatment I received from Jenny when I called Victoriahem. I tried to calmly explain that I have big problems with a loud neighbor who makes it difficult for me to sleep at night. Instead of listening and trying to help me, she was sighing, questioning and condescending throughout the conversation. Among other things, she said that it is better for me to solve it myself than to report my neighbors - which I think is incredibly inappropriate and unprofessional to say to a tenant who is asking for help. I really felt ignored and belittled. You don't call customer service to be told to "solve it yourself" - especially not when it is about something that affects your sleep and health. I really hope that the management at Victoriahem takes this further, because no tenant should have to be treated that way. I expect significantly more respect, empathy and professionalism from a company that works with people and residents.