Prodog

A company that is beyond reproach when it comes to customer service. 3 weeks after my order, neither the product nor the delivery notification has appeared. I have called, emailed, left messages and sent text messages several times without a single response.... A company that should not be in the business of selling or customer contact at all.

The owner sells and charges for products she doesn't have, says she's waiting for a delivery. You can't get in touch via any of the channels she provides and she seems to be busy non-stop. Delays, so the 14 days you have regarding the right of withdrawal have time to pass. Doesn't respond until you indicate that you intend to report the company to the police. This person should not be running an online store.

Varning ⚠!!! Bedrövlig kundservice. Undrar om det är ett bluffföretag? Svarar ej på mejl, sms eller i telefon. Registrerar ej returer (genom Klarna) så jag kommer behöva kontakt/hjälp av Klarna för att lösa problemet med företaget då det gått över 2 månader och inget svar från kundtjänst. Beställ inte här ifrån.