Rådhuskällaren

We visited for Valentine’s Day and unfortunately left extremely disappointed. When we first arrived, everything felt so lovely and welcoming that we instantly thought this could become a place we would visit more regularly. That’s why what followed felt even more upsetting. We arrived at 20:00 and don’t speak Swedish. There was a Valentine’s special menu that included a starter, main course, and dessert. Our starter was served quickly at the table, which made us assume the main course would also be served to us. About 10 minutes after finishing the starter, the waiter came and asked if we were ready for the main course. We said yes. He said “okay” and walked away. We then sat there for 40 more minutes with nothing happening. The waiter saw us sitting there the entire time and never checked in or clarified anything. After a total of 50 minutes since receiving our starter, we finally asked when our main course would arrive. That’s when we were told that the main course was the buffet. No one had explained this to us. The Valentine’s menu was simply called “Menu,” and the main course was listed as “Filefrossa,” which we didn’t understand, even after trying to Google it. Since our starter had been served at the table, we naturally assumed the main would be plated as well, not a buffet. By the time we were told, we only had about 30 minutes left before the kitchen closed, meaning we had to rush both the buffet and dessert. We barely had time to eat a plate each before needing to order dessert before the kitchen closed. When we mentioned to the waiter that we didn’t know it was a buffet and had lost 50 minutes waiting, he just shrugged and walked away. We left feeling stressed, upset, and honestly robbed of the experience. It was a very expensive dinner for barely any food, and Valentine’s Day felt completely ruined. What made it worse was the complete lack of communication and care. A simple clarification from the staff would have changed everything. Very disappointing experience, especially for what is supposed to be a special and romantic evening.

Bästa personal!! Kompetenta och trevliga. Lokalerna är ju som alla vet underbara och även skälet till att gå till Rådhuskällaren. …

Rådhuskällaren is one of the more exclusive restaurants. We had the New Year’s Eve menu—our second New Year spent at Rådhuskällaren. The restaurant delivered on every aspect: great food, beautiful presentation of every dish, and attentive, friendly staff. It all contributed to a splendid New Year’s Eve with a warm and cosy atmosphere. Highly recommended.