It feels sad that I have to write this because I like Mekonomen as a chain but this workshop is probably one of the worst in the entire county. The car was in for a warranty case where the steering gear needed to be replaced. They had the car with them for over a month, no information from them why it takes so long, when I called no one answered but I always had to go there to get more information. All other customers got their cars fixed but not me. The agreement was that the wheel alignment would be done after replacing the steering gear but when I picked up the car after more than a month I immediately noticed that the car pulled to the right and a VERY uncomfortable sound coming from underneath when you drive over, for example, speed bumps which was not heard when I left the car so they probably broke something else while they were "fixing" the steering gear. Now I have to bear new costs because I don't even dare go back there with the car because you don't know how long it will take this time if you complain and whether the car won't have another fault when it leaves the workshop.
Känns tråkigt att jag måste skriva detta för jag gillar Mekonomen som kedja men denna verkstad är nog en av de sämsta i hela länet. Bilen var inne för ett garantiärende där styrväxel skulle bytas. De hade bilen …
Svar från företaget
Hej Aldin Sumic! Vad tråkigt att du inte är nöjd med oss. Vi vill ha nöjda kunder så därför
Väldigt trevlig och duktig instruktör. Smidig bokning av utbildningen.