Today I was at Hedin bil, very bad treatment from the staff at the service workshop and I was not prepared for this. No respect, explained unclearly, raised my voice, unprofessional, especially from a man named AMIR who I was treated badly by, a really rude person who has no respect for customers. Especially not towards me, as a woman who does not understand cars very well, I need a better and easier explanation but I did not get that from him. Instead I got a boring tone back which made me very sad. One of the things he said to me when I went there to get help with my car was: "if you do not want the car fixed, you can take the paper and walk out", I asked him how I should proceed with the car and get a simpler explanation but received in response what is stated above.
Idag var jag på Hedin bil , väldigt dåligt bemötande utav personalen på service verkstad och detta var jag inte beredd på. Ingen respekt , förklarade otydligt, höjde tonen, oprofessionellt, speciellt av en man som heter AMIR som jag blev …
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