Lycamobile is preventing my number portability due to an outdated and incorrect registration system. Even after completing the official registration and receiving a verified document confirming that my number is registered in my name, Lycamobile’s system was never updated. Their app still shows my old details and every attempt to update the information results in a database error. Because of this, Tre cannot complete the number transfer and keeps receiving error code 011, meaning that Lycamobile reports my number as “not registered to the customer”. I tried all support channels but got no help: – Email (no response) – Chat (not working) – Phone support (2–3 hours waiting time) – App and website (both crash) Lycamobile has made it impossible to update my registration or complete the portability. Very poor technical reliability and customer service.
Lycamobile förhindrar min nummerportabilitet på grund av ett föråldrat och felaktigt registreringssystem. …
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Ring 0707311193 måndag till fredag Översatt av Google ・ Visa original (engelska)
The best on Gävleborg.
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Tack! 😀🙏 … Översatt av Google ・ Visa original (engelska)
Det bästa i Luleå.
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Tack så mycket! ❤️ Översatt av Google ・ Visa original (engelska)