I had booked an appointment for a haircut and wash for my two children via the salon's booking page. When we arrived, we were greeted by an older woman in a very inappropriate manner. She talked over my youngest daughter's head and said, among other things, that "it will never work - she will get soaked", which made my daughter very nervous and led to her no longer wanting to get a haircut. It felt both condescending and insensitive. Luckily, Nicoletta took over, and she was great! She cut and washed both children's hair without the slightest problem and was both professional and warm in her approach. Despite the great job Nicoletta did, we will unfortunately not be returning to the salon, simply because of the lack of treatment we received initially. This has a big impact - especially when it comes to children.
Jag hade bokat tid för klipp och tvätt för mina två barn via salongens bokningssida. När vi kom blev vi bemötta av en äldre kvinna på ett väldigt olämpligt sätt. Hon pratade över huvudet på min yngsta dotter och sa, bland annat, att “det …