I took my car to Carspect for a routine inspection. Before the visit, there were no issues and the check engine light was not on. Immediately after the inspection, the check engine light appeared. When I contacted Carspect, their response was both dismissive and unhelpful. They even said, “We wouldn’t have approved your car if we saw the engine light on.” This clearly shows the light was not on during the inspection, and only came on after they had been handling the car. Yet they took no responsibility and made no effort to help. Poor customer service and lack of professionalism. I will not be returning and cannot recommend Carspect to anyone.
Jag tog min bil till Carspect för en rutininspektion. Innan besöket fanns det inga problem och motorlampan lyste inte... Dålig kundservice och brist på professionalism. Jag kommer inte att återvända och kan inte rekommendera Carspect till någon.