We rented a two-person kayak for two hours and it was fantastic. I booked it online in the morning, and three hours later we were already in the boat. The access code and instructions were sent by email after booking. Everything went smoothly from there. The cabin had paddles, life jackets, and waterproof phone cases. Someone from the rental company even came to help us carry the kayak into the water. He was a very nice man. But otherwise, it seems they're pretty self-sufficient. We had a wonderful two hours and will probably do it again in the next few days.