Jag har gått in i den här butiken vid två separata tillfällen med avsikt att köpa ett specifikt par. …
Tog en tid efter att ha haft ett trevligt samtal om vad jag ville och fått en offert av en anställd …
Took an appointment after having a nice conversation about what I wanted and being given a quote by one staff member When I returned for my appointment and was being treated by a new staff member she tried to tell me It would cost more after I explained her colleague already assessed my hair and quoted me accordingly she agreed to go ahead at the quoted price First of all. The salon part of the store is filthy. I saw mounds of other clients hair matted into the brushes and scissors. The woman responsible for styling my hair made me brush my own hair.. with a brush matter with other peoples hair. Disgusting I explained to her the colour I wanted as per the catalogue and my previous conversation with her colleague and she used either a completely different colour or let it develop for far too long She didn’t check how the hair was developing even once. She was rough and applied it in a way that felt less professional than when I use to get my mum to box dye my hair as a child. She managed to dye my forehead and very aggressively attempted to remove this with acetone. My skin was immediately irritated from her harsh scrubbing with such an abrasive chemical. When she finished lightly drying my hair tears filled in my eyes to see she died my hair black when I requested a 5n which is a cool tune neutral brunette colour. She blamed me For choosing the wrong colour and gave me no options about how to go about lightning it Swedish is barely a second language for me but I do speak it with intermediate fluency. I always make sure to speak very plainly and slowly so she should have understood me and seen from my obvious upset reaction that this wasn’t at all what I discussed and pre quoted. So now out of picked 1100 odd kronor as well as have to live with hating my hair even more than o did before mustering up the courage to go in for my first hair colouring in 2 years My advice. Do not go here