Jag bokade boendet för 16-17.12.2025 via booking. När jag kom fram var allting stängt och mörkt. Fick tag på ägaren som berättade att de hade stängt för säsongen och att jag skulle få mina pengar tillbaka. Varit i kontakt med booking som …
Jag bokade boendet för 16-17.12.2025 via booking. När jag kom fram var allting stängt och mörkt. Fick tag på ägaren som berättade att de hade stängt för säsongen och att jag skulle få mina pengar tillbaka. Varit i kontakt med booking som …
I booked the accommodation for 16-17.12.2025 via booking. When I arrived everything was closed and dark. I got a hold of the owner who told me that they had closed for the season and that I would get my money back. Been in contact with booking who say that they cannot contact the owner. Despite several calls to the owner, I have not yet received any money on 19.1.2026. I am not bothered by the money as it is a small amount. Is it more the owner's morale, how can you run a hotel that requires good customer service if you behave like this??
I booked the accommodation for 16-17.12.2025 via booking. When I arrived everything was closed and dark. I got a hold of the owner who told me that they had closed for the season and that I would get my money back. Been in contact with booking who say that they cannot contact the owner. Despite several calls to the owner, I have not yet received any money on 19.1.2026. I am not bothered by the money as it is a small amount. Is it more the owner's morale, how can you run a hotel that requires good customer service if you behave like this??