The route of pausing the laundry does not mean that the money stops rolling in and that there is no information about this at the laundry facility. The excuse from the support is that people put on cold degreasing and this disrupts the laundry facility's cleaning system. However, it is a strange argument because people usually put on cold degreasing before starting to wash, not in the middle of the wash. It also means that you can't even put on and let your own degreasing agent work. There is also no information at the facility about what you can and can't use or that you should only use the facility's agents. It is quite often that things are broken or not working at the facility and it doesn't seem like anyone cares when you try to contact the support.
Ruttet att pausa tvätten inte innebär att pengarna slutar rulla och att det inte finns någon information om detta på tvättanlägngingen. …