Fruktansvärd kundservice och inte kunskap om de egna priserna på butiken, åtminstone vad man på svenska kallar "en fulling". Köpte en byxa till rabattpriset 499 kr när killen i kassan lade till för 699 kr, …
Superbra ställe om du letar efter något speciellt för ditt hem eller tillfälle. Fantastisk kundservice och mycket artig 👌👍. Rekommenderas till 110% av hela mitt hjärta. Tack igen för en fantastisk och fantastisk service. …
Rekommenderas inte alls, jag köpte tre artiklar i min beställning, och även om säljaren visste att en av produkterna jag beställde var slut i lager skickade de fel produkt av en slump. …
Svar från företaget
Vi skickar självklart inte ut fel produkter med flit det finns ingen poäng med det. Då det ger oss merarbete och kunder en dålig upplevelse. Retur förfarandet mm finns i våra köpvillkor väl synliga på hemsidan. I det fall en produkt
Super great place if you are looking for something special for your home or ocasión. Amazing customer service and very polite 👌👍. 110% recommended with all my heart. Thank you again for an awesome and amazing service.
Not recommended at all, I was purchase in my order three items, and the seller even if they know one of the products I order was out of stock they send the wrong one to chance. Also, return policy is missing, not return labels or order can be done, so we were forced to pay the return for a wrong product they send willfully. / intentionally! Not Recommended at all 👎 👎 👎 👎 👎 👎👎 👎 👎 👎 👎 👎. 0% To anyone that will read my review, you will find better out there better with more serious deals and better quality. Safe your money sometimes is unpleasant to deal with this type of business. Well, regarding your response and also the negative reviews and criticisms for past buyers at google, Prisjakt, etc, is obvious. It would help if you had thought and offered a free return. Before you did your invoice modifications and discounted the shipping from the previous mail contact, but you didn't instead you offer to change for the right product, and that's amazing after in your site was out of stock, and impressive how the stock is available again so fast. Anyway is no point for discussion or who was right and who was wrong, you made a mistake guessing that was going to work, but didn't. After I get my chance to get my opinion (we are living in a democratic society) regarding your service and business, I freely give it. It is up to you to take it the way you want it, but the fact. And previous reviews from your old customers have a lot to say. I also don't see anything about the return notes or labels are available, instead, your policy says that at your page. According to the law on distance contracts and agreements outside business premises, you as a private customer have the right to cancel your purchase within 14 days after you have received the goods and without any special reason. This assumes that the product and product packaging are in an unchanged condition. You as a customer are responsible for the return shipping when you invoke the right of withdrawal. We reserve the right to deduct used/opened goods. Or completely refuse repentance if the goods are not recoverable. Upon return, a receipt or copy must be included in this. We reserve the right, in cases where the return is not complete, charge the cost price for the missing parts. We reserve the right in cases where the return was incorrect, ie receipt missing or contact not waived the refund of the value of the goods. We will not redeem parcels for postage or during and unposted shipments. By the way, we did contact you or your employees by mail, and response to us to send pictures of the products we have order? NOT SERIOUS AT ALL.!
Jättebra butik med superservice.
Svar från företaget
Tack för den fantastiska feedbacken Leif, vi uppskattar den verkligen. Översatt av Google ・ Visa original (engelska)