Sämst. Deras policy att alla bokningar måste göras på telefon är minst sagt vansinne. Har vid tillfälle fått gå ut genom dörren och ringa pga detta. …
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Worst. Their policy that all bookings must be made by phone is insane to say the least. I have had to go out the door and call because of this. Even worse when our 7 month old baby needed help AND was booked by a nurse from across the street Familjehuset who assessed that he needed to see a doctor the same day, but when we get there they say that the NURSE cannot book an appointment and we personally have to call and removed the booked time that was made and refer to calling the next day. An absolute joke to the booking system & staff who seem to be so tired that it is obvious they DO NOT want to be there & can't bear to make a manual booking. Something is very wrong when even nurses can't set up an appointment for their patients & if you have staff who don't understand it themselves!