Jag bad Tripmonster att boka om avresedatumet, vi behöver hjälp av pappan, som fortfarande kontrollerar dokument för att få ett pass, barnet har cerebral pares. Vi fick veta att vi måste betala böter och köpa nya biljetter. När man …
I asked Tripmonster to reschedule the departure date, we need the help of the father, who is still checking documents for obtaining a passport, the child has cerebral palsy. We were told that we need to pay a fine and buy new tickets. When returning a ticket, the money is also not returned. It does not take into account the fact that many Ukrainians have financial difficulties due to the war - this company earns for everyone.