I came in for a scar removal consultation. I had two types of scars. The first was an old scar that I knew wouldn't disappear completely, but I was hoping it would become less noticeable. The second was a scar that appeared shortly before the laser treatment. Several pimples on my cheeks had gotten much worse, leaving scars. As I said, I knew the larger scars wouldn't completely disappear, but I was hoping the smaller acne scars would even out. This was a fresh scar, and my skin is young and heals well, but I didn't get any major results. I came in for a follow-up consultation and was told I needed three more laser treatments, even though I had already purchased six, despite the initial recommendation of three. This time, I was told I probably needed to use a higher power level. Why not higher power from start? My friend had acne and a lot of scarring, and even her results were better than mine, even though the problem was more severe. She had the same procedure at a different clinic. Besides, I'm disappointed and don't want to pay more money to see no results and this clinic's only response is to pay more. You told me you would call and i am still waiting for several months.
This company destroyed the look of my lips. It takes a while for the lips to get back to normal. When they do, you are outside of their warrany period. They either do not recognize you as a client, refuse you as a client or simply refuse to fix their mistake. I would never recommend this place after such customer service and bad expertise.