Nastaran SH

Jag debiterades 600 kr extra! Jag hade en tid hos Miloš Dražić den 26 januari för en årlig kontroll. Efter besöket, när jag gick till receptionen för att betala, bad receptionisten mig vänta …

I was charged 600 SEK extra! I had an appointment with Milos Drazic on 26 January for an annual check-up. After the session, when I went to reception to pay, the receptionist asked me to wait and then went to speak with Milos to confirm the amount to charge me. I was speaking English, and they had this conversation in Swedish, apparently assuming I would not understand. After Milos confirmation I was charged 1,390 SEK for an appointment that lasted less than 7 min. The moment I left the clinic I contacted the friend who recommended this clinic and who is also a patient here. He told me that for the same type of appointment, he usually pays around 600 SEK less. I then asked if he knew others who are patients at this clinic and could check with them as well. In short, among six patients who go to this clinic, I was the only one charged this amount. I have to mention that I had no problem and didn't need any treatment or extra care like all the others I spoke to. The only difference between me and them is that I don't speak Swedish. No need to mention that I canceled my appointment with hygienist and won't be going back.

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De ignorerade min tid! Jag bokade en konsultation online, gjorde registreringen och fick ett mejl från 3DBeauty om att registreringen är klar! Ändå var det ingen som kontaktade mig när jag bokade tid! Jag förstår verkligen inte alla …

Brist på kommunikation och omsorg var frustrerande. Förra gången jag frågade min advokat Siska, om råd, har jag aldrig fått något svar! Till slut kontaktade jag en annan advokatbyrå och registrerade mig hos dem. Vid den tidpunkten var det …