Thansen Kungsbacka

Thank you for the fantastic customer service today! Came in with the wrong windshield wipers purchased in December and without a receipt. I was sure I had received the right pair. But no. I just wanted to be convinced that they were wrong, nothing else when I stepped into the store today. I got the right ones and they fit perfectly, deeply grateful! So happy! Hugs!

Not offering a warranty on the goods and instead giving a 3-year warranty makes me choose other stores. Too bad because they have an interesting range.

I ordered a spare part, but when I went to pick it up, I received a returned item that looked used. It was missing the cover, had scratches and didn't look new. I pointed this out and said it looked used, but they replied that it came that way because of the pallet and the delivery. Since I knew they had two in stock, I demanded to exchange it. Then they picked up the other one - brand new and complete.