Veho Bil Uppsala - Mercedes-Benz

Jag skulle inte ens ge en stjärna för den här verkstaden. Jag lämnade in bilen för service med Mercedes service avtal. En vecka efter åkte jag till Tyskland med familjen. Vi hann komma typ till Norrköping och bilen började skaka. Körde in …

En extremt lång historia, men min nya bil (med garanti) hade ett elfel och problem med visslande ljud vid vindrutan. Jag lämnade bilen 12 gånger, och fick tjata på dom att sluta "rensa felkoderna och hoppas det blir bättre" - gör något. Byt …

An extremely long story, but my new car (with warranty) had an electrical fault and a problem with a whistling sound at the windshield. I left the car 12 times, and had to nag them to stop "clearing the fault codes and hope it gets better" - do something. Change something. They have shown zero ambition to solve the problems. Twice "forgot" to look at the electrical fault when I left the car. Finally, they said about the wind noise "the C-Class sounds like this". So I took out their demo car which didn't make any noise. They said that a p-sensor had a stone chip and that it could cause the electrical fault. It's not covered under warranty, so I paid 8k (!) to replace it. "Have to tear the whole front off, you know, it takes time". 45 min of work according to Youtubeguide. They asked me to save it, because I had checked all the p-sensors the night before and hadn't seen any stone chips. Yes, they said on the phone. Of course it had been thrown away. They were supposed to get back to me with a suggestion for a new solution to the electrical problem. No one called. After 2 weeks I called. They were supposed to get back to me. Within a few days? I asked. Absolutely. No one called (it's been 3 months now). Another time they were supposed to send a text message with a booked workshop visit, when I was driving. Absolutely. No text message. They called at lunch the day before the car was supposed to be in and asked "Will you be here soon?" Yes, but the time was tomorrow, right? Yes, but it's good to leave it the day before. Why even book an appointment then? Incredibly disappointed. They simply take no responsibility. They don't make money on warranty issues. When I order service or other things, it rattles and the car is finished. I could go on forever, but I want to sum up my experiences with - Please, go somewhere else.