Elon Södermalm

Jag är tyvärr inte nöjd med mitt senaste köp hos Elon-butiken i Södermalm. Jag köpte en stor brödrost som present till min mamma och öppnade inte förpackningen direkt, eftersom jag ville att hon skulle få öppna den själv på sin födelsedag. …

Unfortunately, I am not happy with my latest purchase at the Elon store in Södermalm. I bought a large toaster as a gift for my mother and did not open the package right away, because I wanted her to open it herself on her birthday. When she opened the package yesterday, unfortunately it turned out to be the wrong size – it was a small toaster instead of the large one I ordered. Before I took the product home, I asked the store twice to make sure it was the right model, but it still turned out to be wrong. The customer service was also very poor and this had a negative impact on us. The salesperson was not clear in his communication and did not seem interested in helping. I did not have a good overall experience and did not feel well treated. I had expected better service, clearer information and more responsibility from the staff.

Supertrevlig personal som verkligen gör sitt bästa för att lösa dina behov och svara på frågor!