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71 recensioner · 1 källa
Falu Bil & Maskinservice Ab beskrivs som en bilverkstad med kunnig och hjälpsam personal som ger riktigt bra service. Kunder lyfter att jobben ofta görs snabbt, att arbetet känns noggrant och att priset upplevs som relevant. Det finns även milda önskemål om tydligare undersökning/återkoppling innan besked ges och mer specificering av prisbilden.
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Falu Bil & Maskinservice Ab i Falun
Falu Bil & Maskinservice Ab finns i Falun, Dalarnas Län. Företaget har 71 recensioner med ett samlat betyg på 4.5 av 5. Recensioner samlas från Google.
Kategoriserad som bilverkstad. Se fler bilverkstad i Falun.
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Förra måndagen tog jag min MAN-lastbil (fortfarande under garanti) till den här verkstaden med ett allvarligt felmeddelande. …
Last Monday, I took my MAN truck (still under warranty) to this workshop with a serious error message. Without any further investigation, I was told that a line was probably frozen, and they offered me an appointment for two days later. When I specifically asked if they could at least read the error memory, they refused. What was particularly disappointing was that several employees were visibly sitting together drinking coffee without any apparent workload – it wasn't a break. Despite this, they were clearly unwilling to take 10-15 minutes for a diagnosis. I then drove 19 kilometers to the next workshop. There, the error memory was read immediately, and the problem was completely resolved within an hour. Especially with a vehicle still under warranty, I expect professional service and at least a basic troubleshooting. The way my issue was handled was anything but customer-oriented. Very disappointing.
