Fastum
Godkänt
262 recensioner · 1 källa
Om företaget
Fastum AB i Solna
Fastum AB finns i Solna. Företaget har 262 recensioner med ett samlat betyg på 3.4 av 5. Recensioner samlas från Google.
Recensioner
Läs vad kunderna faktiskt säger
Olika fakturor använder olika aviseringsmetoder – vissa kommer via Kivra, medan andra skickas via e-post om du har en registrerad e-postadress. Det finns dock ingen tydlig information som förklarar detta. Som ett resultat kan fakturan lätt …
Different bills use different notification methods — some arrive through Kivra, while others are sent by email if you have an email address registered. However, there is no clear information explaining this. As a result, the bill can easily be missed, and then the customer is blamed for not checking their email, even though the customer is registered with Kivra and is not aware that a bill could be sent by email instead. I was also told that I have no option to use a different service because the apartment association has chosen it, which means they decide which way they sent the bill. As a result, they claim it is the customer’s fault for not checking email for bills.
