The wait times are terrible. Only one person working there cares about drop-in customers. At one point there were 10 customers in line and even though there were plenty of staff sitting at their desks working on whatever they were doing, there was only one person taking care of the drop-in customers. It took me almost two hours to get a five minute job done. Very sad for a bank that we think should be rich enough to employ enough people to take care of the customers who ultimately pay their salaries.​​

Väntetiderna är fruktansvärda. Bara en person som jobbar där bryr sig om drop-in-kunder. En gång var det 10 kunder som stod i kö och trots att det fanns gott om personal som satt vid sina bord och arbetade med vad de nu arbetade med, var …

Som pensionär får man inte låna pengar trots man har kapital och bostadsrätt som långt överstiger det tänkta beloppet som skulle lånas i max ett år . Kund i 70år på handelsbanken . …