Haralds Bilriktning

Best mechanic we were met by a smiling happy staff on Monday morning Wonderful

I was there in April to have them do an estimate on the damage to my car. It wasn't a big deal, but he warned me that it might take some time to get the parts. I wasn't in a hurry, but now that the summer is over, I was wondering what was going on. I contacted my insurance company and was told that they had never received an estimate. When I called Harald's, I was told that they no longer repair Opels and that his colleague knew about it too. No apology, blames his colleague and that's it. Out of poor service!

The claim itself was handled brilliantly, great service from inspection to repaired damage! Then when I got the car home I discovered paint splashes on the wheel arch just a few cm from the repaired damage. Went back but then the nice service turned into something else, among other things I heard comments like now you're in deep water, that I accused them of causing the "damage" even though they said it was self-inflicted. They refused to take it in to wash off the paint that they themselves had accidentally splashed on. When contacting the insurance company several times, they agreed to wash it off. Nothing I went back and did as I currently don't want to and dare not hand my car over to them again.