Järfälla Laserklinik

Vi bokade tid för tandblekning och reste till Stockholm enbart för behandlingen. Kliniken har en 24-timmarsregel för avbokning för kunder. Trots detta avbokade kliniken vår tid 6 timmar innan bokat besök med hänvisning …

We booked an appointment for teeth whitening and traveled to Stockholm just for the treatment. The clinic has a 24-hour cancellation policy for customers. Despite this, the clinic canceled our appointment 6 hours before the booked visit, citing that they were going to be on training. Training is a planned activity and not an urgent obstacle. We were not reimbursed for the travel expenses that arose as a result of the late cancellation. When we questioned the situation, we experienced the communication as unpleasant and dismissive. We believe that companies should apply the same responsibility towards their customers that they themselves demand.

De sysslar med vilseledande marknadsföring. Säger att de rabatterat en behandling från 4000 kr till 1200 kr. Visar sig att orginalpriset är egentligen 1500 kr.