Kent Anderssons Bilcentrum i Rättvik

Alltid bra service o bra bemötande

I'm not one to complain, but… I bought a Subaru in good faith that it had been inspected and checked by those who are supposed to be knowledgeable at the car dealership. What I thought when I bought it was that it was a little tougher than my previous car, but the salesman said that this car was a little bigger so that was probably due to that. A few months passed, then the engine light started to come on, so I got an appointment at the workshop. This was to replace a large part of the exhaust system. Once at the workshop, they also found a few other faults. It ended up with a bill of over 26,000 SEK. After this, the car ran both livelier and quieter than it has since I bought it, so I have a hard time seeing anything other than that many of the faults that were fixed were already there when I bought the car. I can also add, which I noticed the first time it rained with the car, wiper blades that barely caught anything. And, as I saw when I was going to inspect, that there was no warning triangle in the car. If they didn't even bother to check such simple things, I don't have much confidence that they really checked the car for other faults, hidden from me as a buyer, and who is not overly knowledgeable about cars. So no, I'm unfortunately not a particularly satisfied customer. I feel quite cheated regardless of whether the sellers knew about the faults or if they just didn't check the car enough before the sale.

Bra service, kompetent personal