KTC Control Göteborg

När jag som ensam pensionär upptäckte att jag fick falska räkningar på vattenförbrukningen så kontaktade jag KTC i Göteborg. Fick tala med en trevlig kille som bekräftade den onormala förbrukningen och som låg på 100 liter varmvatten per …

When I, as a single pensioner, discovered that I was receiving false bills for water consumption, I contacted KTC in Gothenburg. I got to speak to a nice guy who confirmed the abnormal consumption, which was 100 liters of hot water per day. He said: "My theory is that there is a misconnection between the meter and the unit on site, and that your apartment has been "shifted" with someone else's apartment. I am in contact with Nabo and the association "Kärleken" in Partille to see how to proceed with the matter". When I look for this nice guy a few days later, I am not allowed to speak to him, but now further communication must take place with the Responsible - not "named" - Manager who has a great title as "Service Manager" who I have applied for several times but who never calls back. Not even when I call the CEO and ask him to remind him does he hear back. When I then have to remind the CEO to remind the "service manager", I get a threatening response from the CEO that if I contact KTC again they will invoice me through my association for seeking answers to why I am receiving false water bills. Low competence seems to be HR's main requirement when they hire people at KTC in Gothenburg. It is like in a Social Democratic and Communist society where you see the advantages of everyone being equally bad so that everyone fits in.