Papperskungen

I ordered a product from Papperskungen and it wasn't the product I had in mind, due to unclear wording on the website. So I called and asked for help with a complaint. They said "we will now email you a shipping label that you can stick on the package and then just send the product back. We will then change the invoice as soon as we have received the return". I mailed the product back later that day. It has now been 25 days since I returned the package and the invoice has not been changed. I have also emailed Papperskungen 4 times about this but they seem to ignore my emails! Incredibly boring experience! Apparently they don't want you to pay with Klarna either and that suits them then, since the customer ends up between the chairs without the possibility of complaining or filing a complaint.

Jag beställde en produkt från Papperskungen och det var inte den vara jag hade tänkt mig, pga en otydlig formulering på hemsidan. Så jag ringde och bad om hjälp att reklamera. De sade att "vi mailar dig nu en fraktsedel som du kan klistra …

Meddelar ingenstans att dem har över en veckas leveranstid och anser sig inte behöva uppge långsam leverans på sin sida. Sista gången ja beställde därifrån.