PostNord Företagscenter

Terrible service, as usual with Postnord. They claim that they tried to deliver twice, but that no one has been there even though I was home all day – I worked at home all day to be able to receive. No one has called either, which is what you normally do if you have difficulty finding someone. When I call customer service, they say that the driver "took a picture straight down to the ground" but still cannot offer an extension of time "because it doesn't work in our system". Obviously the driver screwed up going there to save time, and expects me to pick up the package myself at the terminal in Trelleborg. This is the third time this has happened. And it's not better at my other accommodation in Stockholm, the same thing happens there every time with Postnord – they claim that they tried to deliver but even though I was home all day, there is no sign of anyone trying to do it – no one has rung the doorbell, no one has called. Other companies like Schenker have no problem delivering to the same addresses. Postnord is sadly a complete scam company with a deplorable corporate culture. They lie to their customers, don't give their customer service staff at their call center the opportunity to fix the company's mistakes, and don't give a damn what people think of them.

Urusel servcie, som vanligt med Postnord. De hävdar att de försökt leverera två gånger, men att ingen har varit där trots att jag var hemma hela dagen – jag jobbade hemma hela dagen för att kunna ta emot. Ingen har heller ringt, vilket man …

Trots leveransbesked om att mitt paket delats ut till brevlådan eller ytterdörren så är paketet inte levererat rätt. Varför får man inget foto på levererat paket?