Pronto Kakel AB i Malmö

We bought their system for outdoor clinker pavers with feet. It turned out that the system does not correspond to their sales argument at all. It took a lot of time to get their attention at all. For example, they did not even want to come to our house to inspect the defects even though it is only a 5-minute drive for them. After two weeks they agreed to it. After the inspection we received new "keys", an offer of new feet and more but wanted both a system that works and compensation for the extra work. I deeply regret that we bought their "foot system". They denied it until the last moment and constantly tried to evade their responsibility. Addendum: June 9, 2025. Yesterday I spoke with another customer in Vellinge who had bought the same "system" as me, who was also very dissatisfied (for the same reason as me - that the feet are not of the right quality, level incorrectly, have a construction that sinks, etc.) and who believes that Pronto Kakel does not take responsibility.

Vi köpte deras system till uteklinkers med fötter. Det visade sig att systemet inte alls motsvarar deras införsäljningsargument. Det tog väldigt mycket tid att överhuvudtaget få deras uppmärksamhet. T.ex. ville de inte ens komma hem till …

fantastisk service och mycket bra produkter