I wish I could give a minus. I have been a customer for several years but now that's enough. Umeå's worst workshop by a long way. I don't know where to start. The first treatment is disastrous, the man who receives customers can't possibly enjoy his job, so a rude and arrogant attitude towards customers can't be anything but bad? Called customer service to book; 1. Tire change 2. Oil service + replacement of multi-belt that rattles 3. Troubleshooting of vibrations in the rear axle that have gradually arisen. Customer service could not book this as there were 3 different services, was transferred to Vianor Umeå where this man answers the phone and is so stressed and rude, only says a date and time. Absolutely does not want to listen when I want to explain what happened in connection with the vibrations occurring "yes yes yes mm okay yes yes yes". Once at the workshop I meet this rude man again. "You can sit back and wait" he says, whereupon I start to sense trouble. Service + troubleshooting etc. won't happen in a quarter of an hour, right?! So I ask what is really booked "yes tire change and balancing" Ridå. Absolutely not what I ordered. Are you going to change the multi-belt in connection with the service? "no" Nah? Have you included in the order to troubleshoot the vibrations in the rear axle? "yes we will balance the tires" Again absolutely not what I ordered. The vibrations are a mechanical fault in the car, I have rebalanced both the winter and summer tires but the vibrations do not disappear. "yes then it is the rim" Yes both the rims on the summer and winter tires in that case does he mean?! Explains that the fault has gradually worsened over time. "I have never heard of such a fault in my 25 years" So good people, if you want to go to a workshop that listens poorly to the customer, has a crappy attitude and despite 25 years in the industry has not yet heard of vibrations in the rear of the car, Vianor in Umeå is the place for you! Welcome.
Önskar jag kunde ge minus. Har varit kund i flera år men nu får det vara nog. Umeås sämsta verkstad på långa vägar. Vet inte var jag ska börja. Det första bemötandet är katastrofalt, mannen som tar emot kunder kan ju inte …
Jag beställde kebab pizza och 2st kebabpizza speciell och får en gyrospizza med bea på och 2 pitabröd. Och han vägrar göra nya dåligt med information om stället.
Utan tvekan Umeås bästa när det kommer till klassisk musik, och jag har tagit ändå tagit lektioner hos flertalet olika pedagoger men hos Angelika blev jag kvar i mer än ett decennium och tar än i dag en lektion då och då när jag finner …